As stated in the description, the production time is 3 to 12 business days. After the order is finalized, you will receive an email confirming the end of production, and then a parcel tracking link.

We sell our products all over the world and we are not able to give a specific delivery time, because in many respects it depends on the operator in your country and the customs authorities. A delivery time cannot be specified. In the case of Poland it is usually 1 business day from shipping.

In some countries there is an option to choose WorldPost or Courier. WorldPost is a registered letter, and Courier is the DPD or GLS service. For Poland there is additionally the Inpost parcel locker and Orlen Paczka option

There is no such need, it is enough to include a note with the order number inside

Customers have the option to return goods within 14 days of receiving the parcel.

Of course. Please send us an email stating which product you want to change and which size, and please also the parcel number that you send us, which will speed up the process of making a new product for you

Unfortunately not, the buyer bears the return shipping costs

After completing the order process you will receive a link to track the parcel, in the case of courier parcels you will receive an email from furgonetka.pl

In the case of an international parcel, it sometimes happens that there is no update of the parcel location for several days, usually caused by delayed work of the customs office. Please wait. Unfortunately we are not able to speed up this process, we can file a complaint only after 14 business days from shipping

When buying a personalizable product, write to us after the payment is credited. If the product does not offer personalization, write to us asking whether we can personalize the product for you. Remember to send the personalization details within 4 hours of the payment being credited.

If you only want to change the color or add your name or logo, it usually costs an additional 50 zł

Unfortunately not. We can move our logo to another place or adapt it to the design

Color change: Send us the color information (CMYK value) and specify which element should be edited. Design: Send us your graphic (preferably vector) or a PNG file without background in high resolution and let us know where you want to place it. Send us an email with all the information and we will contact you.

An order can be canceled no later than 3 hours after payment, due to the process of preparing and producing the order.

after receiving the cancellation notice, we make the refund through the payment gateway you used, with PayPal the refund is immediate, and with card payment it may take about 3 business days (depending on the bank)